Field Application Engineer(Or)Solutions Engineer
| Published on | April 17, 2026 |
|---|---|
| Vacancy | 02 |
| Employment Status | Full-time |
| Experience | 1-3 Years (Hands-on in Surveillance / Security domain) |
| Job Location | Noida, Uttar Pradesh (HQ-based) |
| Travel | Occasional - Pan India, as required by project or sales needs |
| Salary | Based on skill set and experience |
| Qualification | Any Degree OR Diploma |
About the Role
We are looking for a dynamic and technically skilled Field application engineer / Solutions Engineer to join our team in Noida (HQ). This is a dual-function role that spans both pre-sales engagements and post-sales project support for our Video Analytics, Video Management Software (VMS), and IP CCTV camera solutions. The ideal candidate is customer-focused, hands-on, and comfortable working across Sales, Projects, and Operations teams.
Pre-Sales Responsibilities
- Conduct compelling product demonstrations and technical presentations for prospective clients.
- Design and execute Proof of Concept (PoC) deployments tailored to specific customer environments and requirements.
- Prepare Bill of Materials (BoM), technical proposals, RFP/RFQ responses, and solution architecture documents.
- Evaluate customer site requirements and recommend appropriate camera models, NVR/DVR/server configurations, and software solutions.
- Collaborate closely with the Sales team to identify technical needs and craft winning proposals.
- Support product benchmarking, competitive analysis, and technical differentiation exercises.
- Maintain awareness of the latest trends in video analytics, AI-based surveillance, and smart city solutions.
Post-Sales & Project Support Responsibilities
- Assist the project delivery team in configuration, installation, and commissioning of IP cameras, NVRs/DVRs, VMS platforms, and video analytics engines.
- Support system integration, network configuration, and video analytics rule setup at customer sites.
- Conduct system testing, User Acceptance Testing (UAT), and prepare handover documentation.
- Provide Level 1 and Level 2 technical troubleshooting and support during project go-live and stabilization phases.
- Coordinate with OEM and vendor technical teams for escalations and timely resolutions.
- Prepare and maintain technical documentation including SOPs, configuration guides, and project handover reports.
- Travel to customer sites across India as required for installation, commissioning, or support assignments.
Technical Skills Required
- Hands-on experience with IP CCTV cameras including Fixed, PTZ, Bullet, Fisheye and multi sensor variants and surveillance hardware supporting industry-standard protocols such as ONVIF and RTSP, across a range of resolutions, form factors, and deployment scenarios.
- Working knowledge of Video Management Software (VMS) such as Milestone, Genetec, Avigilon, or similar platforms.
- Familiarity with Video Analytics use cases: intrusion detection, people counting, License Plate Recognition (LPR), facial recognition, crowd analytics, and more.
- Solid understanding of networking fundamentals: IP addressing, VLANs, PoE switches, bandwidth estimation, and storage sizing for surveillance, Good knowledge on LINUX OS & WINDOWS OS
- Experience with server and storage hardware configuration for video surveillance workloads.
- Knowledge of structured cabling, fiber optics, and surveillance system design best practices.
- Proficiency in MS Office (Word, Excel, PowerPoint) for documentation and proposal preparation.
Qualifications & Experience
- Bachelor Degree in this domain - OR – Diploma in a relevant technical discipline.
- 1-3 years of hands-on experience in pre-sales engineering or technical support within the surveillance, security, or related technology industry.
- Proven track record of delivering PoCs, technical demos, or system installations for surveillance or security solutions.
- OEM certifications from Hikvision, Axis, Milestone, Genetec, or similar will be a strong advantage.
Soft Skills & Interpersonal Attributes
- Customer-Centric Mindset: Prioritizes understanding customer pain points and delivering solutions that genuinely meet their needs.
- Communication Skills: Ability to explain complex technical concepts clearly to both technical and non-technical stakeholders.
- Cross-Department Coordination: Comfortable working with Sales, Projects, Operations, and external vendor teams simultaneously.
- Presentation & Demo Skills: Confident and persuasive in front of clients during demos, meetings, and RFP presentations.
- Problem-Solving Ability: Proactively identifies issues and drives them to resolution with minimal supervision.
- Team Collaboration: Works well within cross-functional teams and contributes positively to team goals.
- Adaptability & Willingness to Travel: Open to travel across India on short notice for project or client requirements.
- Self-Motivated & Ownership Mindset: Takes ownership of assigned tasks from start to finish without requiring constant follow-up.
- Attention to Detail: Produces accurate BoMs, proposals, and documentation with minimal errors.
- Time Management: Manages multiple priorities effectively, meeting deadlines in a fast-paced environment.
What We Offer
- Opportunity to work on cutting-edge video surveillance, AI analytics, and smart city projects.
- Exposure to large enterprise, government, and commercial deployments across India.
- Travel reimbursement and daily allowances for outstation project assignments.
- Fast-tracked career growth within a high-demand, specialized technical domain.
- Collaborative and supportive work culture with a focus on professional development.